Your Volunteer Games Maker Update for June 9, 2015

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b2ap3_thumbnail_glen.jpgWell, well, well. It seems all of the volunteers and many athletes received a message last night about their athlete assignments. Wait, what?

It was definitely in error. It occurred when the wrong keys were hit in sending out an athlete confirmation. However, it is the volunteers that are super confused right now. I want to apologize to all of you for the crazy barrage of emails.  

So that everyone is back on the right page, here is a recap of what is happening now. This has been shared with all of the volunteers, but I encourage you to share it with anyone that reaches out to you as well.

Volunteer Recruitment: With 5,900 volunteers in the database, and due to an overwhelming show of support for our athletes, we have had to close volunteer registration. Thank you one and all for your support of this fantastic event!

Background Checks: Background checks are complete for anyone in the database prior to May 12th. There will be a last round of checks for anyone that registered after that. You will be notified if you do not pass the check. Otherwise you are accepted.

Assignments: You will begin seeing emails inviting you to accept your position and role with the Games. These will begin happening today!

  1. You will be invited to view your role. This is your volunteer job. You will need to log into the secure volunteer database in order to accept your role. We have done everything possible to ensure that you have been assigned a role based upon your availability and your interest.
  2. If you accept your role, you will be given instructions to choose your schedule based on that role.
  3. If you decline that role, we will reassign someone else in your place. You will be placed on a waiting list for a new assignment.
  4. If you receive a notice that a role has not yet been assigned to you, it means that we will assign you as soon as we have a role that meets your availability.

Schedules: You will get an email when it is open. The email will give you the instructions you need to select your shifts for the Games. See above for more details.

Orientation: Our volunteer orientation will be completed online. It will be made available this Thursday, June 11th. In order to access the online training, you will need to create a user name and account for the Fairfax2015 website. This is different from the volunteer database. It may seem confusing now, but we’ll walk you through the steps when it goes live.

Accreditation and Uniform Distribution: Your volunteer credential and uniform will be available at our Volunteer Headquarters beginning Wednesday June 17th. (that is 3 days earlier than we anticipated)

Our headquarters will be located at:

1800 Cameron Glen Drive Reston VA
Hours of Operation:
MondayTuesdayWednesday 9:00 AM to 5:00 PM (0900 to 1700)
ThursdayFriday 4:00 PM to 9:00 PM (1600 to 2100)
SaturdaySunday 10:00 AM to 6:00 PM (1000 to 1800)
The process itself takes less than 10 minutes. But please plan for lines during the evening and weekend times.

Opening Ceremonies: We would love for you to volunteer for Opening Ceremonies! But if you are not volunteering, please grab some tickets and welcome our athletes! Please click here for tickets!

Closing Ceremonies: We will have a limited number of tickets available for Closing Ceremonies. This event is not open to the public but is for our athletes, volunteers, and those that brought the Games to Fairfax. We will get you more information on tickets when available. They will be first come, first serve.

Communicating with Us: We are overwhelmed with phone calls and working our way through them as best we can. But we are better with email. So email us volunteer@fairfax2015.com

Blog posted from 1800 Cameron Glen Drive, Reston, VA 20190, USA View larger map
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  • Diane Williams
    Diane Williams Tuesday, 16 June 2015

    After spending most of the day in multiple sittings of interrupted sessions of the orientation course, I finally completed it. However, upon finishing, I apparently clicked on something that closed the page down...never could find a point at which I saw the completion certificate to print before everything went blank. Now, I've spent over a half hour navigating, unsuccessfully, to return to the point where I can again try to print the paperwork that allows me to pick up my credentials and uniform shirt(s)? and to see my assignment. This is most frustrating.

    Diane Williams

  • Casey Ateah
    Casey Ateah Wednesday, 17 June 2015

    I did the same thing. Go back to the last slide and next to the forward/next slide arrow is a icon that looks like a blank certificate seal. Click the seal and your certificate will open - See more at: http://fairfax2015.com/component/easyblog/110-your-volunteer-games-maker-update-for-june-9%2C-2015?Itemid=1371#sthash.Rixu0Tbg.dpuf

  • Casey Ateah
    Casey Ateah Wednesday, 17 June 2015

    I did the same thing. Go back to the last slide and next to the forward/next slide arrow is a icon that looks like a blank certificate seal. Click the seal and your certificate will open

  • Monty Batra
    Monty Batra Friday, 19 June 2015

    Just finished the online training and successfully printed both the certificate and the waiver form. :)
    Still have not received any e-mails, etc for the venues I signed up to volunteer for.

  • Illeana
    Illeana Friday, 19 June 2015

    Finished online training and cannot find the certificate to print. The last slide I am looking at is the page where you can download volunteer and orientation handbook. How do I access the certificate?

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